Question 1

Is Crisp or Intercom better?

Accepted Answer

Crisp has a score of 4.6/5 while Intercom scores 4.5/5. Crisp offers 13 tracked features and Intercom offers 13. The best choice depends on your specific needs and budget.

Question 2

Is Crisp cheaper than Intercom?

Accepted Answer

Crisp starts at Free and Intercom starts at $39/mo. Crisp offers a free plan while Intercom does not.

Question 3

What are the main differences between Crisp and Intercom?

Accepted Answer

Crisp and Intercom are both in the SaaS space. Crisp starts at Free with 13 features tracked, while Intercom starts at $39/mo with 13 features tracked.

	Crisp	Intercom
Starting Price	Free	$39/mo
Rating	4.6/5	4.5/5
Free Plan	Yes	No
Category	—	—

Feature	Crisp	Intercom
API access	✓	✓
Canned responses	✓	✓
Chatbot / AI assistant	✓	✓
Collision detection	✓	✓
Customer satisfaction (CSAT)	✓	✓
Knowledge base	✓	✓
Live chat widget	✓	✓
Mobile app	✓	✓
Multi-channel support	✓	✓
Reporting & analytics	✓	✓
SLA management	✕	✓
Shared inbox	✓	✓
Ticketing system	✓	✓

Crisp vs Intercom (2026)

Quick Verdict

At a Glance

Feature Comparison

Pricing Comparison

Crisp

Intercom

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